Return & Refund Policy
Returns
We want you to be satisfied with your purchase.
You may request a return within 7 days of receiving your order if:
The product is damaged upon arrival.
The wrong item was delivered.
The product is unused and in its original packaging.
Non-Returnable Items
For hygiene and safety reasons, opened or used skincare products cannot be returned unless they are defective or damaged.
Refunds
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to our error.